Business organizational structures came
about to simplify decision-making. The typical organization chart depicts a
hierarchy of authority starting with the chairman, CEO and other executive
officers at the top because the executive officers set the goals and direction
of the company. Supporting layers of managers under the executive level are
tasked with applying these goals to their areas of responsibility or
departments, which are arranged in order of appropriate information flow from
management.
History
The concept of studying
and using organizational structure to improve on enterprise performance dates
back to the late 19th century and the writings of sociologist and engineer Max
Weber, who examined the dependence of capitalism upon bureaucracy. During the
early 20th century, companies used organizational structure to enhance
performance by creating specialization within the company and departmental
authorities who managed those specialized areas. Henry Ford developed his
assembly line production methods as a result of the then-groundbreaking
theories of organizational structure.
Function
Each specialized unit
is managed by its own decision maker, who theoretically is best able to
understand the needs and problems of that particular unit. This allows a
consolidation of performance information in the managerial level where the
executive level may access only the most pertinent information for goal and
directional purposes. This filters out the details of company operations and
feeds only the results of operations up the ladder to the executives and board
of directors.
Significance
An organizational
structure that divides the operations of a company into specialized departments
empowers the managers of those departments to deal with problems and create
efficiencies of process and production that are customized to their particular
departments. It also creates a corporate management level where enterprise
knowledge is developed, tested and preserved for the future efficient operation
of the department, as well as easy accessibility by those in higher management
charged with enterprise planning.
Benefits
A filtered flow of
information from the production level of an enterprise allows executive
management to focus on the goals of the company and compare the production and
administration performance with their intended corporate direction. This
assists their decision making by focusing on intended results rather than the
detailed process of individual management of departmental operations.
Considerations
No organizational
structure works unless the flow of information works. The purpose of
organizational structure is to distribute the decisions of executive management
down through administrative levels where the managers interpret those decisions
and put them into practice. It also creates a way for managers to send feedback
and performance information up the line to assist in future executive
decisions. If the line of communication in either direction does not operate,
the system breaks down.
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